As of July 21, 2022, at 7:00 P.M. CDT, Panopto will no longer support versions of its desktop app earlier than 12.0.0 (Windows) or 11.1.0 (Mac). If you are using an earlier version of the app, you must update before this time to ensure continued functionality. You can update the app to the latest version by following the instructions for Windows or the instructions for Mac.
You will also need to make sure that your machine meets the newly revised minimum requirements for Panopto’s desktop app. These include Windows 8.1 or higher for Windows machines and MacOS 10.15 or higher for Macs. For full information, please see: Learn About the Requirements for Using the Panopto Video Management System.
Finally, if you are a Windows user, please note that version 12.0.1 of the Panopto desktop app fixes an issue in previous versions that could cause uploads to hang and fail to complete when uploading an offline recording. For more information, please see the March 29 update notes.
As an alternative to downloading and installing the Panopto desktop app, if you have the latest version of Chrome, Firefox, or Microsoft Edge, you can use Panopto Capture directly within your browser. Please see: How to Create a Video Using Panopto Capture.
If you have any questions, please contact Academic Technology Solutions.